Privacy Policy
Last updated: Sept 26, 2026
This privacy notice for Evispire platform, operated by Levispire Solutions Inc. ("we," "us," or "our"), describes how and why we collect, store, use, and share ("process") your personal information when you use our services ("Services"), such as when you:
- Visit our website at www.evispire.com, or any website of ours that links to this privacy notice.
- Register for and use our SaaS platform.
- Engage with us in other related ways, including sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions, please contact us at privacy@evispire.com.
A Note on Business Data
This Privacy Policy applies to the personal information of individuals who interact with our Services (e.g., your name, email address). It does not apply to the "Business Data" (e.g., financial records, sales data from Shopify/QuickBooks) that you connect to our platform. The handling of your Business Data is governed by our Terms of Use and our AI & Data Policy.
SUMMARY OF KEY POINTS
- What personal information do we process? We process personal information you provide to us, such as your name and email for account creation, as well as technical information like your IP address when you use our Services.
- Do we receive information from third parties? Yes. We receive information from payment processors like Stripe and from third-party data connections like Shopify or QuickBooks if you choose to link them.
- How do we process your information? We process your information to provide and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We do not use your personal information to train our global AI models.
- When and with whom do we share personal information? We share information with a limited set of third parties, including cloud hosting providers, payment processors, and third-party AI model providers, under strict confidentiality terms.
- How do we handle international data transfers? Your information may be stored and processed in servers located outside of Canada (e.g., in the United States). We take steps to ensure your data is protected, but it may be subject to the laws of the jurisdiction where it is held.
- How do we keep your information safe? We use organizational and technical measures to protect your personal information, but no system is 100% secure.
- What are your rights? As a Canadian resident, you have rights under PIPEDA to access, correct, and request the deletion of your personal information.
- How do you exercise your rights? You can contact us at privacy@evispire.com or, where available, through your account settings.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHAT LEGAL BASES DO WE RELY ON?
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- INTERNATIONAL DATA TRANSFERS
- DO WE USE COOKIES?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Personal Information You Provide to Us:
We collect personal information you voluntarily provide when you register an account, make a purchase, or contact us. This includes:
- Contact & Identity Data: Name, email address, username, password.
- Payment Data: When you make a purchase, your payment information is provided directly to our third-party payment processor, Stripe. We do not store your full payment card details.
Information from Third-Party Services:
- Social Logins: If you register using a social media account (e.g., Google), we receive your name and email address from that service to authenticate your account.
- Business Data Connections: When you connect services like Shopify or QuickBooks, we process Business Data as governed by our Terms of Use, not this Privacy Policy.
Information Automatically Collected:
We automatically collect technical information when you use our Services to ensure security and for internal analytics. This includes:
- Log and Usage Data: IP address, browser type, device characteristics, operating system, and information about how you use the Services (e.g., features used, pages viewed).
- Device Data: Information about the computer or mobile device you use to access the Services.
We process your personal information for the following purposes:
- To Provide and Manage the Services: To facilitate account creation, manage user accounts, and deliver the core functionality of our Services.
- To Communicate With You: To respond to your inquiries, send administrative information (like updates to our terms), and request feedback.
- For Security and Fraud Prevention: To protect our Services, our users, and our company from malicious or fraudulent activity.
- To Comply with Legal Obligations: To respond to legal requests and to establish or defend our legal rights.
- To Improve Our Services: We may use aggregated and anonymized usage data for internal analytics to understand usage trends and improve our product. We do not use your identifiable personal information for this purpose.
3. WHAT LEGAL BASES DO WE RELY ON?
Under Canadian law, our legal basis for processing your personal information is typically your consent. By using our Services and agreeing to this Privacy Policy, you consent to the collection, use, and sharing of your personal information as described herein. We may also process your information where necessary to perform a contract with you or to comply with a legal obligation.
We do not sell your personal information. We only share it with the following categories of third-party service providers who are contractually obligated to protect it:
- Cloud Hosting Providers: We use providers like Amazon Web Services (AWS) or Google Cloud to host our platform and store your data.
- Payment Processors: We share transaction information with Stripe to process payments.
- Third-Party AI Model Providers: To provide certain AI features, we may send parts of your Business Data (as governed by our AI Policy) to providers like OpenAI. We do not send your personal information (name, email) for this purpose. Our agreements with these providers prohibit them from using your data for their own purposes.
- Analytics and Performance Tools: We may use tools to help us analyze usage trends and monitor the performance of our Services.
We may also disclose your information if required by law or to protect our rights in a legal dispute.
5. INTERNATIONAL DATA TRANSFERS
Our servers and the servers of our third-party service providers may be located outside of Canada, including in the United States. As a result, your personal information may be transferred, stored, and processed in a foreign country.
While your information is in another jurisdiction, it will be subject to the laws of that jurisdiction, and may be accessible to its courts, law enforcement, and national security authorities. We take steps to ensure that any international transfer of information is subject to appropriate safeguards.
6. DO WE USE COOKIES?
Yes, we use cookies and similar tracking technologies to operate and improve our Services. You can control the use of cookies at the individual browser level.
We retain your personal information for as long as you have an account with us, and for a reasonable period thereafter as necessary to comply with our legal obligations (e.g., for financial record-keeping) or to resolve disputes.
We have implemented organizational and technical security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet can be guaranteed to be 100% secure. While we will do our best to protect your personal information, transmission of information to and from our Services is at your own risk.
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Under Canadian privacy law (PIPEDA), you have certain rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Correction (Rectification): You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Withdraw Consent: You may withdraw your consent to our processing of your personal information at any time, subject to legal or contractual restrictions.
To exercise these rights, please contact us at privacy@evispire.com or by managing your data in your account settings, if available. We will respond to your request in accordance with applicable law.
11. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we will update this notice as necessary to stay compliant with relevant laws and to reflect any changes to our data practices. We will notify you of material changes by updating the "Last updated" date.
If you have questions or comments about this notice, you may email us at contact@evispire.com.